Important update: FLASHealth completed their Accountable Care Software Concept product for patient integration. For futher imformation contact us at: info@flashealth.com. Please leave a contact name and telephone number.
Accountable Care Organization
As an Accountable Care Organization (ACO) you are a health care leader and have taken responsibility for the overall care of your members. As an ACO, you are committed to the improved health, wellness and safety of your members and you have accepted a financial stake in achieving this goal. This means that your responsibility and exposure does not end, nor is it suspended, between episodes of care.
Engaging members in their daily health, safety and wellness is essential but not easy. For instance, while 90% of people use the internet to find information about cars, less than 3% of people admitted to a hospital used the internet to find information about the hospital and yet the third most common web searches are health related (additional info). Clearly, people see value in the right information. They seek it out and affect action based on it. You can affect change in member behavior!
As an ACO you can affect member behavior with EMS-Alert™. Behavior change by your members will take time and must begin with easy steps that provide incremental advances and choices. EMS-Alert provides both immediately accepted consumer values as well as a continuum of engagement designed to allow members to grow through stages of use, trust and reliance. EMS-Alert™ is the ‘on-ramp’ to member engagement in their safety and health.
EMS-Alert™ is built to engage consumers in their own safety, health and wellness while building affinity with the sponsoring ACO. This is done through consumer focused relevance and ease of use. It is not about the number of screens collecting all kinds of information; it is about a few screens collecting the right information - information that the consumer understands values and drives action.
The first challenge to member engagement is proactive universal distribution of the tools needed by members to affect safer care and engage in their health and wellness - not just during episodes of illness but every day. Today, a reasonable proxy for member engagement is use of patient portals by consumers. Where offered actual use ranges from 4.1 to 7.5%. This simply means that portals with intensely clinical information about episodes of illness have little ongoing value to most consumers. This is not to say they lack value, merely to say that they are a small piece of the solution. In fact, EMS-Alert™ supports establishing links to these sites within the EMS-Alert™ platform to encourage such communication.
Enterprises face the challenge of identifying which consumers will be the first to engage and adopt the ePHR and how to increase adoption beyond 20 or 30% of members. The keys to wide spread adoption of the ePHR by consumers are:
Engaging members in their daily health, safety and wellness is essential but not easy. For instance, while 90% of people use the internet to find information about cars, less than 3% of people admitted to a hospital used the internet to find information about the hospital and yet the third most common web searches are health related (additional info). Clearly, people see value in the right information. They seek it out and affect action based on it. You can affect change in member behavior!
As an ACO you can affect member behavior with EMS-Alert™. Behavior change by your members will take time and must begin with easy steps that provide incremental advances and choices. EMS-Alert provides both immediately accepted consumer values as well as a continuum of engagement designed to allow members to grow through stages of use, trust and reliance. EMS-Alert™ is the ‘on-ramp’ to member engagement in their safety and health.
EMS-Alert™ is built to engage consumers in their own safety, health and wellness while building affinity with the sponsoring ACO. This is done through consumer focused relevance and ease of use. It is not about the number of screens collecting all kinds of information; it is about a few screens collecting the right information - information that the consumer understands values and drives action.
The first challenge to member engagement is proactive universal distribution of the tools needed by members to affect safer care and engage in their health and wellness - not just during episodes of illness but every day. Today, a reasonable proxy for member engagement is use of patient portals by consumers. Where offered actual use ranges from 4.1 to 7.5%. This simply means that portals with intensely clinical information about episodes of illness have little ongoing value to most consumers. This is not to say they lack value, merely to say that they are a small piece of the solution. In fact, EMS-Alert™ supports establishing links to these sites within the EMS-Alert™ platform to encourage such communication.
Enterprises face the challenge of identifying which consumers will be the first to engage and adopt the ePHR and how to increase adoption beyond 20 or 30% of members. The keys to wide spread adoption of the ePHR by consumers are:
- Universal software distribution at no or low cost to the Enterprise
- Relevant information that the consumer understands is important - KIS
- Value-added services that enhance and go beyond old PHR concepts
EMS-Alert™ offers empowerment to all members and encourages engagement by many members. It is the on-ramp for the ACO recognizing that healthcare transformation is a journey and seeks the platform to support these changes.
For additional information or a demonstration contact: info@flashealth.com
For additional information or a demonstration contact: info@flashealth.com
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